WE ARE ALWAYS HERE TO HELP.

Every Customer Is Protected By Our 30 Day Money Back Guarantee! Products Must Be Unused And Returned Within 30 Days Of The Original Purchase Date. We Will Also Replace Any Defective Or Unsatisfactory Products. Our Goal Is To Ensure You Are 100% Happy With Your Purchase!


Products Can Only Be Returned If They Are Unused, Still In Good Condition And In Original Packaging. Used Looking Products Will Not Be Eligible For A Refund. Be Sure To Use A Trackable Mail Service, And Please Note We Will Not Be Responsible For Lost Or Missing Packages. You Will Be Responsible For Paying For Your Own Shipping Costs. Shipping Costs Are Non-Refundable. 


 DM Us On Instagram @SpotOn_Lashes For A Quick Response, Or Contact Our Customer Service Support Team Via Email At Support@SpotOnLashes.Com

What is the return period?

All customers have 30 days from the original purchase date to exchange or return for a full refund.

Do I have to pay for the shipping of my return?

Unfortunately, SpotOn Lashes will not be responsible for the return shipping. However we will assist in making the return process as quick and easy as possible.

May I return my Spoton lashes order without contacting you or getting an RMA?

To ensure you receive proper instruction for returning your order, please send us an email to Support@SpotOnLashes.com to initiate the returns process. This is the only way to ensure that you receive your full refund.

When will I receive my refund?

Once your return is received, inspected and deemed returnable, you will be refunded within 24 hours. Refunds typically take 3-7 business days to reflect on your account. Note: Most financial institutions will take an average of 3-7 business days to process the refund, however, it could take longer. Please allow up to 7 business days for your financial institution to reflect the refund on your statement prior to contacting us. For more information, we recommend to contact your financial institution.

How may I contact you?

DM Us On Instagram @SpotOn_Lashes For A Quick Response, Or Contact Our Customer Service Via Email At Support@SpotOnLashes.Com

WE ARE ALWAYS HERE TO HELP.

Every customer is Protected By Our 30 Day Money Back Guarantee! Products must be Unused and returned within 30 days of the original purchase date. we will also replace any defective or unsatisfactory products. our goal is to ensure you are 100% happy with your purchase! 


Products can only be returned if they are Unused, still in good condition and In original packaging.  Used looking products will not be eligible for a refund. Be sure to use a trackable mail service, and please note we will not be responsible for lost or missing packages. You will be responsible for paying for your own shipping costs. Shipping costs are non-refundable. 


DM us on instagram @SpotOn_Lashes for a quick response, or contact our customer service support team via email at Support@SpotOnLashes.com

What is the return period?

All customers have 30 days from the original purchase date to exchange or return for a full refund.

Do I have to pay for the shipping of my return?

Unfortunately, SpotOn Lashes will not be responsible for the return shipping. However we will assist in making the return process as quick and easy as possible.

May I return my Spoton lashes order without contacting you or getting an RMA?

To ensure you receive proper instruction for returning your order, please send us an email to Support@SpotOnLashes.com to initiate the returns process. This is the only way to ensure that you receive your full refund.

When will I receive my refund?

Once your return is received, inspected and deemed returnable, you will be refunded within 24 hours. Refunds typically take 3-7 business days to reflect on your account. Note: Most financial institutions will take an average of 3-7 business days to process the refund, however, it could take longer. Please allow up to 7 business days for your financial institution to reflect the refund on your statement prior to contacting us. For more information, we recommend to contact your financial institution.

How may I contact you?

DM Us On Instagram @SpotOn_Lashes For A Quick Response, Or Contact Our Customer Service Via Email At Support@SpotOnLashes.Com

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